Health and Human Services

Important Health Insurance Update

Starting January 1, 2026, PrimeWest Health will be the only Medical Assistance health plan for members under age 65 in our area.

✔️ If you already have PrimeWest, nothing will change
 ✔️ If you have Blue Plus, you will be automatically moved to PrimeWest
 ✔️ No action is needed from you

Member ID cards will arrive in early January, and PrimeWest will be available to help answer questions.

📞 For LIVE PrimeWest Member Contact Center: 1-866-431-0801

The PrimeWest Member Call Center will be open on January 1, 2026 to ensure support during this transition. 

For more details, visit:
 👉 https://www.co.meeker.mn.us/239/Health-and-Human-Services

Important Health Insurance Change for Certain Kinds of Medical Assistance Members

The Minnesota Department of Human Services (DHS) has told counties that starting January 1, 2026, PrimeWest Health will be the only health plan for Medical Assistance members under age 65 in the 24-county PrimeWest service area, including Meeker County.

This change was expected in the future, but it is happening sooner than planned. Because of this, there has been less time to share information with members and staff.

Blue Plus and PrimeWest are working together to make this change as smooth as possible.

What This Means for You

• If you already have PrimeWest, nothing will change.
• If you are under 65 and have Blue Plus, you will be automatically moved to PrimeWest on January 1, 2026.
  • You may get a letter saying you were disenrolled from Blue Plus.
  • This is expected. The State will automatically enroll you in PrimeWest.

Important Dates

PMAP Change Timeline

• Member enrollment changes will happen on December 26, 2025.
• Starting December 29, new members can call PrimeWest with questions about care or services.

Member ID Cards

• PrimeWest ID cards will arrive in the first or second week of January.
• If a provider needs to check your coverage before you get your card, they can look you up in the State system.

Member Support

• For questions or help, call the PrimeWest Member Contact Center at 1-866-431-0801.
  • You will speak with a live person.
• The PrimeWest call center will be open on January 1, 2026.
• PrimeWest has already contacted pharmacies and transportation providers in the region to prepare for this change.

Care and Member Information

• DHS will share member information with PrimeWest to help keep care going without interruption.
• If you have concerns about your care or information, call the PrimeWest Member Contact Center.

Transportation and Rides

Transportation Call Center: 1-888-814-6643

• If you have a ride scheduled and need transportation after January 1:
  • Call PrimeWest first before canceling any BlueRide trips.
  • PrimeWest will work with the transportation provider to see if the ride can be transferred.
• Anyone needing rides in the first week or two of January should call PrimeWest for help.

Provider Network Questions

• If your doctor or provider is not in the PrimeWest network:
  • Call the PrimeWest Member Contact Center.
  • PrimeWest will contact the provider to talk about care options.

Final Notes

We know this change may raise questions. PrimeWest has added more customer service staff and extended availability to help members during this transition.

Meeker County Health and Human Services can only confirm eligibility.
For help with coverage, care, transportation, or providers, please contact PrimeWest directly. When you call, you will speak with a live representative who can help explain your health care changes.